A search for web design firms yields so many results for a user. Yet you will still see so many poorly made websites. You need to look out for certain things when you wish to access the services of the best in the market.
You first, need to see their portfolio. They need to show you live examples of currently running websites they have made for their clients. Look at their design choices and compare it with the kind of work you wish to have done. You should also test out the integrity of those websites. This portfolio will tell you more than how many years they have en in the business. Those former qualities tend to result in rigid designers incapable of producing fresh ideas.
You need to work with one that has excellent customer service. All the good things they can do will pale in comparison if they do not have people always available to listen to your calls or respond to your emails when you need them to. You cannot afford to have your site offline for long as you look for them to fix it.
You need to find one who is proficient in the areas your website needs. Depending on the purpose your website will be made for, you need to choose professionals who know what they are doing. Only work with those who can handle such work.
There has to be an agreement on the expected time of completion of this project. Avoid agencies that tell you they will take only a few days to have the site ready. Stick with those that tell you of a reasonable period.
Go to an agency that does more of the things your site will need. Your website will need all solutions regarding SEO, e-commerce, branding, mobile compatibility, social media marketing, and such services. Those who cannot do it all should outsource those services, but get you a fully operational site at the end of it.
Look also at how well they can communicate. You will tell just how well they shall put together your site by the way they communicate. They need to express themselves well, and bring out their points clearly.
You need the marketing and SEO feature of the site working properly. You need a properly designed website for your clients to use. If they cannot find it when they do a search, it shall remain useless.
It is important to talk to a few of their previous clients and find out how well a working relationship with them is. See how much detail you can get on this request. You need to see also how well they are good at sticking to a budget.